How to setup a complete Cloud Telecoms PBX System.
Ismail
Last Update 3 jaar geleden
The following guide will assist you to setup your own PBX system like a pro, including a welcome message (ivr), time conditions, ring groups and recordings.
- Login to your Cloud Telecoms portal
- Navigate to PBX - PBX Domains
- Then PBX - Administration - PBX Old System
Creating Time Conditions
Login to your Cloud Telecoms portal
Navigate to PBX - PBX Domains
Then PBX - Administration - PBX Old System
Business - Time Conditions
Click on the bottom plus on the right hand side
Name: Your preferred name ( preferably name of business)
Extension: if not auto generated, any 4 digits.
Settings: Time of Day and Day of week and enter the times that suit you/your business
Select the recording you would like to hear.
Select your domain
Set enabled to true
Scroll down to the bottom of the page and click save
Navigate to PBX Domains
Select the record - Phone Numbers - edit your phone number - click on the number routing dropdown and select the name of the time condition.
Save.
Dial your number and test.
How to create a welcome message and IVR
Go to https://voicemaker.in/ to create your audio file.
Download your audio file in .mp3 format.
Login to your Cloud Telecoms portal
Navigate to PBX - PBX Domains
Then PBX - Administration - PBX Old System
Business - Audio Files
Choose file on the top right, select audio file and upload.
Go to Business - Digital Receptionist (ivr)
click on the bottom plus on the right hand side
Name: Your preferred name ( preferably name of business)
Extension: if not auto generated, any 4 digits.
Greet Long: select the name of the audio file
Exit Action: select the extension or ring group that needs to ring.
Scroll down to the bottom of the page and click save
Navigate to PBX Domains
Select the record - Phone Numbers - edit your phone number - click on the number routing dropdown and select the name of the ivr.
Dial your number and test.
Creating Ring Groups
Login to your Cloud Telecoms portal
Navigate to PBX - PBX Domains
Then PBX - Administration - PBX Old System
Business - Ring Groups
click on the bottom plus on the right hand side
Name: Your preferred name ( preferably name of business)
Extension: if not auto generated, any 4 digits.
Destinations: select the extensions that you want to ring
Exit Action: select the extension or ring group that needs to ring and how long it should ring for.
Scroll down to the bottom of the page and click save
Navigate to PBX Domains
Select the record - Phone Numbers - edit your phone number - click on the number routing dropdown and select the name of the ring group.
Dial your number and test.
Record your extensions
Login to your Cloud Telecoms portal
Navigate to PBX - Extensions
Select your extension to record - edit - call recording: select your choice
You will be billed R50 /extension