Outgoing email problems
I can receive, but cannot send emails
Ismail
Last Update hace 2 años
Ensure that you are connected to the internet.
Ensure that your Cloud Telecoms account is paid.
If above is in order, follow the steps below:
1. Login to your Cloud Telecoms portal and reset your email password.
2. Restart your mail client and enter the new password if requested, if not;
3. Navigate to account settings, enter the new password, check existing settings with email/setup guide.
4. Lastly, if you are using the IMAP option, delete your account and add it again.
5. Should the problem persist, contact support for further assistance.
Note: should step 3 be followed with a POP account, emails may be lost.