What are the SIP and config settings for Cloud Telecoms account?
Fareed
Last Update 4 years ago
Config Settings:
Softphone or your SIP phone compatible Device settings
- Check your email for an email titled PBX Extension.
- Use registration details from email.
- Audio codecs =PCMA (G711) and G729 alternatively OPUS or GSM
- Network should be set to DHCP (This is the default)
Settings for your Internet Router:
SIP ALG = Should be disabled on your Internet router (usually found under security). If not disabled SIP ALG can cause problems with calls such as randomly cutting calls and/or your registration with the server. You can ask your Internet service provider (ISP) to help you disable SIP ALG.